![]() The employees are connected right to the brain-right from the app that they will use to communicate what they’ve just found out. A quick ‘/salesforce’ search allows quick browsing of all Salesforce objects, both standard and custom, without flicking and clicking back and forward. The Salesforce for Slack app supports custom objects in both Sales & Service clouds. ![]() Slack and Service Cloud connect seamlessly The resulting ecosystem creates the most modern workplace possible, creating a community and effective collaboration in teams that could be scattered all over the world. 10 Reasons To Integrate Slack and Salesforce Let’s see why companies like IBM choose to use Slack instead of something like Microsoft Teams, for all of their 350 thousand employees. Now, integrating Slack adds a single platform to inter-connect everyone and communicate effectively-not just be managed from above by you in the CRM. Salesforce lets your marketing, sales, commerce, service, IT and other miscellaneous teams work together from anywhere-it’s already the best solution to create a single source of truth for your business. Salesforce Slack Combo: The #1 CRM & #1 Digital HQ combined ![]() None of the older players in the market had anything comparable, in functionality, in design and in general, really. Maybe, maybe not-but having something that Microsoft, Apple, IBM or Sun didn’t have-could be worth that much. Is that it? Just a messenger for direct messaging and group chats? Why was Slack bought for $27.7bn ? Is a sleek, intuitive UI with a vibrant color scheme and emojis everywhere really worth that much? It’s the heart and brain of the workplace, a digital HQ for all messaging, tools and files. It simplifies and streamlines the foundation of every single business in the world-communication. You’ve seen the slogans: ‘Slack is where work happens’ ‘Slack is where the future works’.
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